The 43 flights cited impacted 5,821 passengers over a three-year period.
, a majority of the delays occurred at Dallas-Fort Worth International Airport, the largest hub for American Airlines. Other airports where delays occurred included George Bush Intercontinental Airport in Houston, San Antonio International Airport and Ronald Reagan National Airport near Washington, D.C., according to the newspaper.
On Dec. 26, 2018, thunderstorms at Dallas-Fort Worth International Airport led to 10 flights experiencing delays of at least three hours, according to the DOT. “While these delays were the result of exceptional weather events, the flights represent a very small number of the 7.7 million flights during this time period,” Jantz said. “We have since apologized to the impacted customers and regret any inconvenience caused.”that American Airlines is using new strategies to curtail delays, including the use of the Hub Efficiency Analytics Tool , to move arrivals and departures around severe weather.
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