Of the 15 million expected to lose access to Medicaid, nearly 7 million may lose it solely due to clerical or logistical problems.
of all enrollees nationwide, are likely to lose Medicaid, whether because they’ve become officially ineligible since the FFCRA or for reasons of “administrative churn.” “Churn,” here, refers to procedural disenrollment — again, a loss of coveragebecause a recipient has become ineligible, but due to clerical or logistical problems. This “churn” is projected to account for over 6.8 million removals.
The proverbial red tape has already tied down coverage for Amy Lindsey, an Arkansas resident who is contending with precarious circumstances as she raises her 5-month-old. “It’s been difficult and stressful,” she told. “I’m living on a pretty low income right now. I’m a single mom, and I’m working two jobs. And I don’t have the benefits that I used to, like food stamps.” And now, her Medicaid coverage.
Even attempting to find guidance can be daunting. Mail can be slow and unreliable, and phone lines are often snarled: “I went into the DHS [Department of Human Services] office because you can’t ever really get through when you’re calling them,” said Lindsey. “I’ve called 20 to 50 times in a day, sometimes.”
“Right when I received the information that my case was going to be closed, I ended up getting incredibly sick, very, very sick. None of the local health clinics, even the walk-ins, would see me.”
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