AI Constraints Can Adversely Affect Informed Decision Making

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AI Constraints Can Adversely Affect Informed Decision Making
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Could the next battleground over censorship be... AI software? DocGrawitch explains why it could become a reality.

A way to conceptualize this is to think of decision making as an ongoing process . It begins with an intuitive response . If we lack sufficient expertise and/or experience to generate a conclusion with any confidence, we may begin to broaden our search to include more information as needed. Eventually, we reach a point where we are confident enough in a given decision choice to act on that decision .

As soon as we move from the intuitive response to a broader evidence search, we create a scenario where manipulation of that evidence or how it is organized can affect the conclusions we reach. If AI determines how some evidence is prioritized, how it is framed for the end user, or even whether that evidence is available, then we have given AI the power to affect people’s conscious decisions.

All of this suggests that there are very real ethical issues that need to be addressed, but that hasn’t stopped Microsoft, Google, and others from embedding their proprietary AIs into tools intended to help people make informed decisions. There are certainly places where AI can add value, especially when it comes to constrained decisions that possess clear boundaries .

to the AI developers’ biases and values and not those of the user. And that could lead to unintended consequences, some likely trivial but others more consequential.

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