FORT WAYNE, IN—Grinning with contentment as he reminisced about the call he placed earlier in the day, 31-year-old accountant Greg Schulhoff told reporters Thursday that his 45-minute phone call with MasterCard regarding late payment fees went “really great.” “That was a wonderful experience from beginning to end—just…
FORT WAYNE, IN—Grinning with contentment as he reminisced about the call he placed earlier in the day, 31-year-old accountant Greg Schulhoff told reporters Thursday that his 45-minute phone call with MasterCard regarding late payment fees went “really great.
” “I talked with Debbie in the claims department for a while, which was lovely, and then she transferred me to her supervisor. I didn’t think it could get much better than that, but then I got connected with Anthony in card services, and I really enjoyed that too. I couldn’t believe I was on the phone so long—it was such a good time, the whole thing just flew right by. Frankly, I was kind of sad when the call came to an end.
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