Principal Analyst, FinTech
reveals a growing gap between the eagerness of employees to embrace AI in the workplace and how prepared their leaders are for AI integration. Microsoft surveyed 31,000 people across 31 countries and combined the survey answers with labor market trends to study how people are behaving in the workplace and thinking about their work.
The Work Trend Index revealed that 78% of employees are bringing their own AI tools to work , often without company approval, because of the perceived benefits of time savings and better productivity. Unfortunately, this practice raises significant concerns about data security and privacy.
Despite the benefits workers cite for wanting AI tools, many of them are afraid to admit to using AI based on concerns over job security. 52% of people who use AI at work are reluctant to admit using it for their most important tasks. Why? Well, 53% of workers who turn to AI worry that using it on essential tasks makes them look replaceable.
According to the Work Trend Index, power users have an experimentation mindset and will try different approaches with AI. Power users also display AI resiliency, meaning they don't give up if the first output isn't perfect. While generative AI holds immense potential for boosting efficiency and productivity, mastering the art ofcan initially be time-consuming.
Workplace Trends Microsoft Work Trend Index
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