What makes a communications platform great?

  • 📰 BDliveSA
  • ⏱ Reading Time:
  • 59 sec. here
  • 2 min. at publisher
  • 📊 Qulity Score:
  • News: 27%
  • Publisher: 63%

SPONSORED | TelvivaSA A good business communications platform is built on three pillars. Read more.

South Africa Latest News, South Africa Headlines

19 October 2021 - 07:00Stability is the foundation of a good communication platform, writes Telviva chief technical officer. Picture: SUPPLIED/TELVIVA

For instance, the omnichannel is designed to make the customer experience as seamless and enjoyable as possible with first-time , positive resolutions being paramount. But what if it doesn’t do what it’s intended to do? When one looks at a unified communication platform, stability issues will often boil down to issues with the database server which affects users’ ability to perform tasks, such as making phone calls. The drivers of instability are poor design, poor selection of hardware, poor selection of software and, to some extent, a poor selection of where the database is being hosted. In other words, you must design for stability. The next fundamental component is functionality.

This provides an exciting opportunity to continually innovate, growing the platform ecosystem. But again, this innovation can only happen on a stable system that has seamless functionality. By way of analogy, Telviva has done this with Telviva One and its tie-in with Enswitch, for example. In our platform, we understand that businesses want the advantages that synchronising voice, video, chat and data brings. This constant evolution will never change.

We have summarized this news so that you can read it quickly. If you are interested in the news, you can read the full text here. Read more:

 /  🏆 12. in ZA
 

Thank you for your comment. Your comment will be published after being reviewed.
Please try again later.

Similar News:You can also read news stories similar to this one that we have collected from other news sources.

PODCAST | The rise of edtech and its role in job creation and equality in SAHost Mudiwa Gavaza speaks to John Shaw, CEO of Teneo, an online learning platform
Source: BDliveSA - 🏆 12. / 63 Read more »

PODCAST | The rise of edtech and its roll in job creation and equality in SAHost Mudiwa Gavaza speaks to John Shaw, CEO of Teneo, an online learning platform
Source: BDliveSA - 🏆 12. / 63 Read more »

LETTER: Hard to roll back affirmative actionRacial favouritism can only be removed at great political cost to governing parties I saw several people testifying of making so much money with the help of shantelll_142 on Bitcoin option trade and I decided to give it a try and now I'm glad now she helped me and my colleagues to make $5000 in one week, thank you shantelll_142 for transparency and trust.
Source: BDliveSA - 🏆 12. / 63 Read more »

NEWS FROM THE FUTURE: China’s perfect stormThe great fall of China reaches a crescendo as the population plummets 𝐈 𝐬𝐭𝐚𝐫𝐭𝐞𝐝 𝐞𝐚𝐫𝐧𝐢𝐧𝐠 𝐭𝐡𝐞 𝐝𝐚𝐲 𝐈 𝐭𝐨𝐨𝐤 𝐭𝐡𝐞 𝐜𝐨𝐮𝐫𝐚𝐠𝐞 𝐭𝐨 𝐠𝐢𝐯𝐞 𝐚 𝐭𝐫ial with Renee_tasker 𝐚𝐧𝐝 ever since then I have not had any issues of scam all thanks to Renee_tasker 𝐬𝐮𝐜𝐜𝐞𝐬𝐬𝐟𝐮𝐥 𝐰𝐢𝐭𝐡𝐝𝐫𝐚𝐰𝐚𝐥. Be among success partakers And stop wishing to be successful, Robert_BAR1 has been good in all trading effort Quick withdrawal without paying additional money or hidden fee At least everyone needs someone who can make a successful trade Send her a Dm and start up trading
Source: BDliveSA - 🏆 12. / 63 Read more »

NEWS FROM THE FUTURE: China’s perfect stormThe great fall of China reaches a crescendo as the population plummets People who give up are the people who lose in life, my first experience happens to be a failure but i never gave up cause I knew it was going to work out for me trying continuously, fortunately I'm smiling ☺ today getting involved with lethica10
Source: BDliveSA - 🏆 12. / 63 Read more »

Nienaber lauds 'magical' Steyn for his contribution to Boks'He's been such a great servant to South African rugby and a brilliant rugby player.'
Source: TheCitizen_News - 🏆 6. / 75 Read more »