WATCH: Robots replacing the 'personal touch' at Sandton hotel
The personal touch is not so popular anymore when it comes to client service.
So what about traditional hotel services offered to guests?READ:Well, the hospitality industry is having to adapt and innovate.A hotel in Sandton now caters for guests who do not want contact with staff.Three robots -- Micca, Ariel and Lexi -- are part of many technological advancements there.
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