Transformation takes off at Swissport SA

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SPONSORED | The aviation services company has put people, technology and skills development at the top of its agenda

The aviation services company has put people, technology and skills development at the top of its agendaKhangi Khoza, the newly appointed CEO of Swissport SA. Picture: SUPPLIED/SWISSPORT SAShuttered shops and restaurants, deserted departure lounges and empty baggage halls have replaced the crowded check-in halls and airport terminals that typically characterise air travel. The result has been cost-cutting measures and retrenchments throughout the sector.

“The time has come to refocus and reprioritise to ensure the tough decisions taken over the past 18 months bear fruit,” says Khoza. “We view sector-specific growth in e-commerce as a unique opportunity as no-one is doing it properly yet. And initiatives that digitalise various aspects of our business to augment the human role will drive further efficiencies and create a more capable workforce.”

The company also plans to offer staff members the opportunity to broaden their skill sets by gaining work experience within Swissport International’s global network.

 

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