Shopping centres and malls are expected to become extremely busy over the next few days and weeks, as retailers lure customers with Black Friday and other festive season shopping deals and specials, said the Fidelity Services Group.
“As we approach this busy retail period, we must remember that the risk of robberies or other unscrupulous activity increases. Criminal elements are attracted to large gatherings of this kind, and knowing what to do in the event of a mall robbery could save your life,” Charnel Hattingh, its head of marketing and communications, said.Co-operate with robbers for your own safety. Listen to their instructions closely and follow their instructions. Try to keep as calm as possible.
Take note of the assailants to pass information on to the authorities — what they were wearing, any distinctive clothes, markings, jewellery and so on. Try to remember what they look like — height, weight, and so on. Ensure your children are always kept close to you. Do not let children wander off while you are shopping.Speak with the store personnel to first close the roller shutter doors. This is also standard operating procedures in many malls and move to the back of the store, out of sight.Do not try to exit via the standard entry and exit points as these are the same points the robbers will be using.
Hattingh also recommends that people pay attention to the journey to and from the mall. “Be on the lookout for anyone that might be following you. If anything feels suspicious, rather continue driving and try to get to a police station or anyone else that could assist.”
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