I’ve been receiving more than my usual amount of car rental-related complaints – three in the past week alone.
Almost all relate to people being indignant about having been charged for vehicle damage they insist they did not cause. Granted, I didn’t hear from any of the hundreds of people who no doubt had lovely, incident-free experiences with car rental companies across the land, but the spike in complaints is cause for concern...A subscription gives you full digital access to all Times Select content.
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