OPINION: What getting my COVID vaccine taught me about being a public servant

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OPINION: To my fellow public servants, let us treat each other with respect, humility, love and be dedicated to serving others. People’s lives and livelihoods are in our hands!

On the morning of 15 July, I woke up very early dancing to the song in my head by Mdu Masilela – Vula Masango Singene. I was very excited that it was finally time for the 35- to 49-year-olds to get vaccinated. The air was crispy outside but, in the house, there was a lot of excitement and anticipation to finally get the COVID-19 jab. I was among the first to nearly crash the system registration for this "national key point" age group.

At 9 am the store doors did not open as anticipated to let us in, but for a woman dressed in Clicks uniform to come out and address us. She indicated that “government” had not yet delivered the vaccine for the day and she was not sure if the quantity ordered would be enough for everyone in the queue. At this point no one made a move and the lady kept on moving down the queue to make her unwelcome announcement.

Fortunately, at this site they had chairs and I did not have to stand like I did at Clicks. I watched as people played games on their phones, others read novels, while there was a woman who was knitting what looked like a child’s jersey. Others were chit-chatting, but mostly people were minding their own business. At this vaccination site, people were more subdued as compared to the queue at the mall.

After several attempts of capturing my ID number on that small gadget, she finally got it right and all my personal information was on the screen. The security came over to ask her if they vaccinated people who are breastfeeding and this lady indicated that they do not, while the nurse next to her indicated that they do vaccinate breastfeeding people. At this point, the security looked confused and the nurse asked that the “patient” should be brought to her.

Then the other nurse who was standing by told me to proceed to the next queue. This was the final queue of the day, where the woman in charge took the card and registered it again in another form. This time I asked her what she was doing and she indicated that it was part of statistics that they were collecting. Once again, I wondered why the statistics were collected manually and not electronically using the same ID number that I had registered with.

 

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