Taxis pass the Margaritaville Resort Times Square during the opening in New York on Thursday June 10 2021. Picture: BLOOMBERG/AMIR HAMJAA driver shortage at Uber Technologies Inc. and Lyft Inc. has left city riders frustrated with high fares and long wait times, leading many to step off the curb and raise a hand.
But it’s not just warmer weather and easing Covid-19 restrictions that have made people more comfortable hailing cabs the old-fashioned way. “I don’t know why Uber and the other services jacked their prices up so much in the past few months,” Smiley said. Her morning Uber ride used to cost between $20 to $25, but now it’s no less than $30 and can reach almost $50 at peak times. It’s worse during the evening rush. “The cleaner, more comfortable cars of Uber are not worth the huge jump in pricing,” she said.
Though ride-share’s baseline prices using the companies’ online calculators have actually remained consistent, it’s the more frequent surges that are causing fares to balloon, said Ippei Takahashi, founder and CEO of RideGuru, a platform that helps people compare fares among ride-hailing services and taxis.
Part of the reason taxis have been able to capture more of the demand is because of platforms like Curb and Arro, which allow riders to flag a cab with ease through an app, or hail one with a hand and pay in the app. About two-thirds of taxis in New York are equipped with Curb’s technology, according to vice-president of mobility Jason Gross, who said the app has become a competitive alternative to Uber and Lyft amid the longer wait times and increased surge pricing.
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