LETTER: Sassa did its job and stuck to the rules for Covid-19

on the SA Social Security Agency left much to be desired given the twisted facts it contains and failure by the writer to do basic research before dipping their pen in molten anger.

It is grossly unfair to accuse Sassa of arbitrarily closing its offices during level 5 of the lockdown. Offices were closed in compliance with relevant regulations of the state of disaster, and head office actually continued to operate, albeit with minimal staff. This is why the usual grants continued to be paid.

One official succumbed to the coronavirus during this period, and it could have been worse had we taken the advice of the writer.ad the writer done their homework they would have discovered that as early as February 2019 Sassa approached the Employment Services Commission with an application to vary the determination that the payment of social pension is an essential service.

I do, however, agree with the writer that paying social grants is a mammoth task, and adding the new Covid-19 grant does create a challenge. But this work was necessary, and an impression should not be created that Sassa folded its arms and ended up paying only 10 applicants for the new grant on May 15.

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