Not a single consumer has complained about a leaking can of Koo canned veggies, but Tiger Brands is recalling some 20 million cans and has quarantined another 36 million – all of which may have to be destroyed.
Consumers won’t have to produce a till slip to be refunded the current price of the canned veg products, given that the recall includes cans produced as far back as May 2019. The company first picked up the problem in May this year, when food residue was detected on the seams of 18 unlabelled cans in its Germiston plant.
Those six batches, comprising more than 20 million cans, according to Doyle, were put into quarantine, and the issue was noted in the company’s interim financial report, the company consoling itself that none of those cans had been sent out for sale.“As we were sorting those six batches, we found a seventh batch the supplier had not told us about, and in that batch a small number of cans had leakage,” Doyle said.
“We still do not have any evidence that any of those leaking cans ended up on a shop shelf for sale, but it is possible,” Doyle said. “And not a single consumer has complained of anything relating to this issue.”
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