Innovative primary health service on WhatsApp costs below R95pm

National HealthCare's MediClub Connect provides all its members with online interactive access to doctors and nurses on WhatsAppProviding a health care service on WhatsApp is a groundbreaking solution that provides quick diagnosis, solves the problem of overcrowded state facilities, and fulfils social distancing requirements.When Dr Reinder Nauta, chair of the National HealthCare Group, first launched MediClub Premier in 2017, it was touted as a revolution in primary health care solutions.

The benefits of this new initiative are manifold. Speedy diagnosis is not only critical to the psychological and physical wellbeing of employees, but represents a concrete saving to employers: according to estimates made by Stats SA, absenteeism costs the SA economy more than R12bn each year. It’s also a remarkably simple solution. A series of prompts via WhatsApp will help identify your issues, advise you on the necessary steps to health, or refer you to a telephonic or video consultation with a doctor.

According to Gary Scott of NMG Actuaries and Consultants: “The announcement by the Council of Medical Schemes in 2019 that health insurance products would become outlawed during 2021 is of concern, because conversion to medical aid schemes will be too expensive for many corporates.” National HealthCare is backed by, among others, Patrice Motsepe’s African Rainbow Capital. Several medical schemes such as Sizwe and Makoti already use National HealthCare as a network for low-cost options, covering more than 40,000 beneficiaries.

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