Impact Series | Telviva Engage: omnichannel customer service

  • 📰 TechCentral
  • ⏱ Reading Time:
  • 13 sec. here
  • 2 min. at publisher
  • 📊 Quality Score:
  • News: 9%
  • Publisher: 71%

South Africa Headlines News

South Africa Latest News,South Africa Headlines

Impact Series | Telviva Engage: omnichannel customer service [promoted]

how businesses engage with customers is vital: it reassures clients that they have been heard.

Long gone are the days of PBXes and Post-it notes. Customers engagement is becoming more unified, and agents are now more empowered to respond with a single view of the customer’s profile and historical engagements in a meaningful and useful way.

Source: News Formal (newsformal.com)

 

Thank you for your comment. Your comment will be published after being reviewed.
Please try again later.
We have summarized this news so that you can read it quickly. If you are interested in the news, you can read the full text here. Read more:

 /  🏆 8. in ZA

South Africa Latest News, South Africa Headlines