A woman is considering legal action against a Joburg salon she claims sold her fake hair.Mokoena said she bought 20-inch Peruvian hair for R2,300 from Sky Diva Hair in Johannesburg. But she claims the quality was not as advertised. A few days after buying it, she tried to straighten the curly wig as she got ready for work. To her shock, it started getting tangled and falling out.
“I tried brushing the hair and it got crazy tangled. Then I ran my fingers through it and I realised it was synthetic hair," she said. "To my knowledge, hair named after a country is not meant to tangle. You buy it because you know it will last you years.Soon slaying became a thing of the past. “It felt like steel wool. It’s upsetting because I paid so much money for something I could have spent R300 on. It’s upsetting to see your money on the floor,” Mokoena told TimesLIVE.
"I have three other wigs that I have all had for over a year. None of them tangles or breaks to that extent." After wearing the wig for three days, Mokoena contacted the salon for a return. They suggested that she exchange it, but she didn't want to because she felt she couldn't trust the product any more. She claims the salon gave her the runaround before paying her back, adding that she even had to get a lawyer to write a letter of demand.
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