The awards celebrate businesses that have contributed to promoting technology advancements and the economic wellbeing of SABCX uses artificial intelligence to enhance the contact centre experience and enable better customer experience for the agent handling the call.Agility, flexibility, adaptability and execution at speed. Hyper-connectedness as we are all further apart.
The world has reshaped and shifted and the need for digital transformation has moved from one day to now. In times like these, customer problems surface quicker as they operate online, as they look at reverse billing, as they deal with increased online queries. At BCX we have a great shared purpose: reinventing the customer experience — and never has it been truer than now.
BCX talks about how businesses can innovate to adapt to how people live, learn, work and play. Virtual meetings, e-learning. China’s self-driving car projects have accelerated. Elon Musk sent two astronauts to the International Space Station in May. Old jobs have become extinct and new ones have arisen. Working remotely also means working globally. Debates have ensued about office space.
Join the innovation revolution and enter the BCX Digital Innovation Awards 2020 to claim the title as the most innovative SME or enterprise that is leading change in your industry. Now in its second year, the award rewards businesses that have contributed to promoting technology advancements in their industries and the economic wellbeing of SA.
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