Campaigners point to serious flaws in system controlling the R350 SRD grant

  • 📰 IOL
  • ⏱ Reading Time:
  • 57 sec. here
  • 2 min. at publisher
  • 📊 Quality Score:
  • News: 26%
  • Publisher: 51%

South Africa Headlines News

The Pay the Grants campaign has demanded that Sassa and the Department of Social Development fix “serious flaws” in their system which have resulted in potentially millions of people being denied the R350 SDR Grant.

Cape Town - The Pay the Grants campaign has demanded that Sassa and the Department of Social Development fix “serious flaws” in their system which have resulted in potentially millions of people being denied the R350 SRD Grant.

Today activists will be picketing at the offices of the department and Sassa where they will hand over a memorandum detailing defects they say they recorded in their work – defects that include outdated and inaccurate databases, badly designed automation and critical staff shortages, among others. Pay the Grants co-ordinator Israel Nkuna said they needed clarity about the information that the government departments were sharing with Sassa, information he said was clearly outdated or faulty.

“Crucially, the information being fed to the Sassa system needs to be verified by humans before the appeal process – a process which is overly long and often fruitless. More people need to be assigned to help process these grants, rather than relying on flawed, automated systems. “Trivial errors like misspelling a name can result in a rejection with an ‘Identity verification failed’ message. A simple check, made by a human, against an ID number and other identifying details could avoid these problems. We need this system fixed as soon as possible, and information to be shared with applicants,” he said.

 

Thank you for your comment. Your comment will be published after being reviewed.
Please try again later.

I entrusted Dennismayson7 with my money since I took rush of investing my money with he platform, and since then I've recovered all I lost to scams. Get in touch with Dennismayson7 and get a good mentorship and safe trading.

We have summarized this news so that you can read it quickly. If you are interested in the news, you can read the full text here. Read more:

 /  🏆 46. in ZA

South Africa Latest News, South Africa Headlines

Similar News:You can also read news stories similar to this one that we have collected from other news sources.

Collect your R350 SRD grant from Pick n Pay or Boxer using these 5 simple stepsApproved recipients of the R350 Social Relief of Distress (SRD) grant can collect their benefit from Pick n Pay and Boxer stores nationwide from Wednesday. And jobs? When do they get collected? Beneficiaries of CR17BankStatements
Source: IOL - 🏆 46. / 51 Read more »

Approved for the R350 grant? You can now collect your payment at Pick n Pay & Boxer storesBeneficiaries of the R350 social relief of distress grant can collect their payment from Pick n Pay and Boxer stores nationwide starting from Wednesday. How wish all traders are like LindaStouffes there won’t be any loss of money because I and so many of my friends traded with her and got our profit, thanks once again LindaStouffes
Source: TimesLIVE - 🏆 28. / 59 Read more »

Collect your R350 SRD grant from Pick n Pay or Boxer using these 5 simple stepsApproved recipients of the R350 Social Relief of Distress (SRD) grant can collect their benefit from Pick n Pay and Boxer stores nationwide from Wednesday. And jobs? When do they get collected? Beneficiaries of CR17BankStatements
Source: IOL - 🏆 46. / 51 Read more »

Approved for the R350 grant? You can now collect your payment at Pick n Pay & Boxer storesBeneficiaries of the R350 social relief of distress grant can collect their payment from Pick n Pay and Boxer stores nationwide starting from Wednesday. How wish all traders are like LindaStouffes there won’t be any loss of money because I and so many of my friends traded with her and got our profit, thanks once again LindaStouffes
Source: TimesLIVE - 🏆 28. / 59 Read more »

Money for child grants given priority after cyberattack on ICT systemMore than 30‚000 beneficiaries have been paid as part of the payment runs‚ the department says Words alone can't express how thankful I'm LindaStouffes investing with you has been a good opportunity for me and my family I just received my profit within seven days of investment. Until the whole world get to know how good and generous she is I won't stop saying this because my life has taken another great shape financially, LindaStouffes
Source: BDliveSA - 🏆 12. / 63 Read more »

Coach hails Banyana victory over Nigeria’s Super FalconsWe were in control most of the time, says Desiree Ellis of her charges
Source: BDliveSA - 🏆 12. / 63 Read more »