Bridal gown customers feel jilted as store closes, blaming Covid-19

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A Gauteng wedding dress retailer has shut up shop without warning, leaving scores of brides without the gowns they’d paid for in full or in part.

Van der Westhuizen paid the company R10,000 as a rental fee for her dress for her March wedding which has been postponed until next year because of Covid-19 restrictions.

“Given all that’s happened, I said I’d prefer to meet them in person,” she said. “I’ll hand over the money and they can give me my dress — but they refused.” “I received many excuses from them, including that my dress was at their warehouse. Then Covid-19 happened in March and I continued to call them. Eventually in June I managed to arrange a time to collect the dress, but when I arrived, they were closed and then no-one answered the phone — I was fully ghosted.

“In the event that you fail to meet this demand, our client has instructed us to pursue all available legal remedies, including obtaining an urgent court interdict and/or seeking monetary damages,” he said. Our client even offered brides with a rental contract that they will receive their gown and can keep it as a gift due to the closure, yet our client still has brides refusing to pay the balance to allow for them to move forward with this, which is due to the smearing campaign launched against our client.

 

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yoh! The level of stress just for a dress...

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