British Airways, United Airlines and Singapore Air are among the carriers that were hit by a breach exposing data of loyalty programme membersPicture: 123RF/GLEB STOCKLondon — British Airways, United Airlines Holdings and Singapore Airlines were among carriers affected by a cyberattack that hit the Star and Oneworld alliances, exposing some loyalty programme member information.
The breach potentially exposes information belonging to frequent flyers worldwide, with 26 member airlines in the Star Alliance and 13 in Oneworld. Sita is still notifying affected airlines and declined to specify what data was compromised. The extent to which each carrier was affected varies, it said. The information collected by Sita PSS was used to facilitate awards of frequent flyer miles and other privileges recognised by each alliance’s member airlines.
Exposed information did not include financial information or passwords of British Airways customers, and was not a breach of the carrier’s systems, the airline said. Executive Club members’ names, membership numbers and some of their preferences, such as seating, may have been accessed, it said. The carrier encouraged members to reset their programme password.
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