Banks amplify load-shedding mitigation measures

Big banks are amplifying efforts to cushion themselves against load-shedding, to mitigate the risks associated with rolling power outages.

Detailing the impact of power cuts on banks, SARB says continuous power cuts will lead to challenges in recharging batteries for automated teller machines and telco network towers, both of which are critical to the financial system. The spokesperson says Nedbank branch ATMs are linked to the branch’s backup power and the bank is working on ensuring all its ATMs have 100% coverage. By the end of the third quarter, it will ensure 1 350 sites have backup power, states the spokesperson.

Lee-Anne van Zyl, CEO of First National Bank points-of-presence, comments: “We regularly review our backup power contingency plans to minimise inconvenience to customers in the event of load-shedding and power disruptions. Standard Bank, Africa’s biggest lender, says it understands the frustration load-shedding causes to its business as well as customers, and has extensive backup facilities to ensure continuity.

“Standard Bank ATMs are equipped with backup power facilities that provide services to customers even when there is load-shedding. However, due to the nature and extent of load-shedding schedules at times, certain ATMs may not be available until such a time as their power backup systems have been replenished.”

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