Bank behaving badly? The ombud can help get your cash back

In another case, a taxi driver had his complaint upheld by the ombud and got the R10,000 he was entitled to. The bank in question had offered R10,000 cash back to all its customers if they settled any of their motor vehicle accounts held with the bank and immediately signed a new motor vehicle finance agreement. The taxi driver did just that, but when he asked about his R10,000, he was told the offer excluded minibus taxis.

The bank agreed to pay the customer the cash-back value and amend its terms and conditions to eliminate the ambiguity. In other words, 77.2% of cases went the way of the bank, not the complainant, in 2018 - compared with 72% in 2017 and 75% in 2016.Steyn recently reported a worrying spike in credit card fraud, which began in early January and therefore does not reflect in the 2018 report.

South Africa Latest News, South Africa Headlines

Similar News:You can also read news stories similar to this one that we have collected from other news sources.

Standard Bank shareholders asked to make the bank greenerThe bank is looking to become more environmentally responsible.
Source: TheCitizen_News - 🏆 6. / 75 Read more »

Typo on Aussie $50 brings blushes for central bankThe note used advanced tech, but clearly not a spellchecker.
Source: TheCitizen_News - 🏆 6. / 75 Read more »

What's the best thing to do: save more or pay off debtOPINION | The simplest form of saving is through a fixed deposit at a bank, where the rate of interest that the bank pays you is typically linked to the repo rate, the rate at which banks borrow from the South African Reserve Bank and currently at 6.75%.
Source: SowetanLIVE - 🏆 13. / 63 Read more »

Fringe parties lost at the ballot box and the bankA record number of political parties contested the elections, but in the end it was the Independent Electoral Commission (IEC) that smiled all the way to the bank.
Source: SundayTimesZA - 🏆 47. / 51 Read more »

Zambia digital drive to boost Standard BankStandard Bank's R670m digital drive in Zambia hopes to tap unbanked
Source: BDliveSA - 🏆 12. / 63 Read more »

Standard Bank to fund large chunk of Mozambican LNG projectLender says it will advance a substantial sum to Anadarko’s imminent $20bn project
Source: BDliveSA - 🏆 12. / 63 Read more »

Typo on Aussie $50 brings blushes for central bank | IOL NewsThe script is barely legible to the naked eye and the Reserve Bank of Australia may have got away with it, were it not for one eagle-eyed radio listener. Those meddling kids! Spelling error is on purpose to check (1) whether people are alert enough to read what is written on bank note (2) whether people still remember correct spelling of responsibility (3) whether people are curious enough to investigate further after finding 2 mistakes ! Passed ! We told you not to spell check with realDonaldTrump but did you listen NO!
Source: IOL - 🏆 46. / 51 Read more »

Typo on Aussie $50 brings blushes for central bank
Source: ewnupdates - 🏆 30. / 53 Read more »

Deutsche Bank to face angry shareholders at AGMExecutives at Germany’s biggest lender could have their names added to a list of managers denied investor backing, say sources
Source: BDliveSA - 🏆 12. / 63 Read more »

Another former Danske Bank executive faces money-laundering chargesManager's prosecution brings the number of executives in the case to nine
Source: BDliveSA - 🏆 12. / 63 Read more »

#ConsumerWatch: Banks can close accounts | IOL NewsIt may not be good business practice but banks are allowed to terminate accounts without having to give good reasons, writes Georgina Crouth.
Source: IOL - 🏆 46. / 51 Read more »