Bad service has become the norm

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READER LETTER | Receiving quality or satisfactory customer service from the government or private companies has become increasingly a constant struggle.

The other day I took a plastic bag, put in an in-store bread and made a dash for the tills. In front of me, a customer with the same item was sent back to attach a price tag. I follow suit as well. After complying, I then asked the cashier for cashback before swiping.

Impolitely, I was told there’s no money available. After me, a colleague of hers was given cashback and there were more stacks of rands left in the cash register. I reported the matter to her supermarket supervisor. She was ordered to apologise. This is the norm at clinics, banks, police stations and government departments. Sometimes you decide to forego an essential service to avoid conflict. It’s debilitating. May aluta discontinue!

 

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Agree 💯.....The nice ones got hired yesterday comeback in 3 months they automatically changed full spin...!!!

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