ADAM CRAKER: AI tools allow workers time to find a sense of purpose, connection

Microsoft has revealed an alarming shift in how professional and office workers are managing their work. This shift, dubbed “the rise in the triple peak workday” first developed during the huge lifestyle changes compelled by the Covid-19 lockdowns and work-from-home orders.

Early during the pandemic, data from Microsoft Teams showed an expansion of the traditional 9-5 work day into the evening hours. Those of us lucky enough to have been employed throughout can recall how we, overnight, had to juggle home schooling, increased household responsibilities, restrictions on exercise and movement, and limited access to amenities — while managing the stress of working full time during a pandemic.

SA leaders and executives can future-proof their growth by ensuring they build retention, succession and advancement into all their human capital plans and actions. This means that the leaders of today must ensure that they have lined up their replacements and that the young talent they nurture is more motivated and better than they were at the same point in their career, or the organisation will not move forward.

In my interactions with people across generational divides, in the private and public sectors, we are united in our desire to know that we’ve made a difference. We want to know that we’ve played our part in slowing climate change, that we’ve developed a solution to a pervasive problem, and that we’ve made a positive impact on our world for future generations.

Just a few years ago, an executive assistant was essential to manage a complex schedule and board demands. Today, the AI tools that are freely available mean that a lot of this work can be quickly dispensed with, and the role and activities of an executive assistant are very different from those needed in the past. The astute abilities to organise and manage complex tasks, previously distinctive of a high-performing assistant, can and should be better deployed in an organisation.

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