Why Expensive Social Media Monitoring Has Failed to Protect Schools

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Schools know that the software doesn’t really work. So why are they buying it?

suggests it mostly just monitors Twitter. Do you think these services can even keep up with how students use social media as they jump from platform to platform?Obviously, you have the problem with young people hopping between different services. The big thing now is TikTok, for example. Maybe 10 years ago, it was Facebook. It’s hard for these platforms to keep up. Then you also have the ways in which language changes naturally over time.

I hadn’t even heard of Yubo. One of the things I’ve seen in my reporting on Social Sentinel is that police chiefs going back to 2015 were constantly bugging Social Sentinel: Can you add this platform? Can you add this platform? Sometimes they did, and sometimes they didn’t. But it’s very, very difficult to keep up with the fast-paced nature of how young people are acting online.

Listening to you, there seems to be a pretty substantial body of evidence that these services are largely ineffective. Do you think that’s a fair assessment? And if it is, why are they still being touted as a solution?We haven’t really been able to identify a clear case of this service working. We have heard some anecdotes about maybe some of the other services preventing kids from harming themselves.

Some of the things that I’ve been seeing in my reporting, particularly at the college level, is that colleges are adopting these services to monitor protests and activism. Obviously, that’s very chilling. In 2016, there was a company called Geofeedia that got caught monitoring Black Lives Matter protesters. But Geofeedia is not the only player out there obviously.

 

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What we really need is an interview with the salesmen. This smells to high heaven like 'Monorail!' and 'Seventy-Six Trombones.'

Libs love spying on provtae citizens

Because something must be done, something must be seen to be done, this is something therefor it must be seen to be done.

Good one.

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