. Software programmers were seen as culprits and were punished. They worked harder. They labored evenings and weekends. They were fired. It made no difference. The software was still late, over budget, and full of bugs. Replacements were hired, but they did no better.
Standard management practices did not seem to work with big software systems. Managers found that the more they sought to control things, the less progress they made. The more staff they added,. Complexity did not respond to authority. Billions of dollars were being lost. Something different
hadto be found. But in the course of the search to find a better way, computer departments acquired a reputation for bad management.Computers and Bureaucracy: A Marriage Made In HellMeanwhile the advent of minicomputers in the 1960s, and then personal computers, in the 1970s, democratized access to computing. Now everyone in the white-collar workforce had access to a computer. And indeed, computers enabled much more work to be done. headtopics.com
One or two redrafts of documents became incessant revisions. Individual reviews turned into multiple levels of reviews and further rework. Staff found themselves preparing, and then sitting through, endless PowerPoint presentations.Spreadsheets spawned massive amounts of data analysis. Yet different computing programs often couldn’t interact with each other. Data was shipped back and forth, or up and down corporate hierarchies, or across different systems, or unbundled and re-bundled, or transformed into analog and then re-transformed back into digital.
The Spread of Unproductive WorkAs anthropology professor David Graeber explained in his landmark book,Bullshit Jobs: A Theory(Simon & Schuster 2018), the workplace became riddled with useless work: “HR consultants, communications coordinators, PR researchers, financial strategists, corporate lawyers, or the sort of people … who spent their time staffing committees that discuss the problem of unnecessary committees.”
Graeber’s analyses suggested that in large organizations, as much as half of all work was being done by five categories of unproductive jobs:· Flunkies, who serve to make their superiors feel important.·
Goons, including lobbyists, corporate lawyers, telemarketers, and public relations specialists.· Duct tapers· Box tickers, who create the appearance that something useful is being done. headtopics.com
· Taskmasters, who create extra work including middle managers.An Explosion of KPIsAs the quantity of useless work grew with the help of computers, bureaucracies developed devices to prove that their work was useful. Key performance indicators (KPIs) that supposedly defined what was important to perform by any person or unit flourished like mushrooms.
In practice, KPIs were mainly used to justify the bureaucracy, rather than to help determine whether any activity was creating genuine benefit for any external customer. Masses of computerized KPIs helped managers prove—to themselves and to their bosses—that what they were doing was useful.
The Solution: Agile ManagementIn the (good) old days before computers, you didn’t send unproductive emails. You just did what needed to be done.And that’s what happens now in the winning firms of the digital era that have made the transition to. All work, including computing, is focused on what will add value to
externalcustomers. So, you don’t send those unproductive emails: you are working in a team with a clear mandate on a customer-focused set of tasks in a sprint—i.e. work with a. You don’t need to continually check in with a steep hierarchy or with an army of reviewers. You just get on with it and get it done. headtopics.com
It’s not that computers aren’t Read more: Forbes »
Gavin Newsom holds onto his job as California governor, CNN projects
California's Democratic Gov. Gavin Newsom has defeated the effort to remove him from office, according to a projection from the CNN Decision Desk, capping off a recall effort that was born in partisan anger over his pandemic response but ended with a vote of confidence in his strategy to combat it.
What kind of photo is that ? Getting mixed messages here.. They ruined it Computers aren't the leader - they only follow the human brain input. Probably not the best photo to use This photo... such questions... Because users of computers were on Facebook?
Column: Here's why the GOP smears everything it doesn't like as 'socialism''Republicans use 'socialism' to denigrate policies that help working Americans, regardless of their relationship to actual socialism,' writes columnist hiltzikm. hiltzikm hiltzikm nice hiltzikm Bc republican voters don't understand words. They only speak emotion. And the only emotion the gop feeds them is fear.
Doping in sport: why it can't be stopped | The EconomistMany sports' reputations are being tarnished by doping scandals. The International Olympic Committee and The World Anti-Doping Agency (WADA) should be respon... good For all those who are new to this working from home Bitcoin trading options Here's a little tip: Get a trusted Bitcoin expert and stick to him TraderHMS_6064 Invest and play at similar times each day. Because : In times of chaos, your investment is your anchor to success⚖️
Why Is Sex Always About His Pleasure?From a young age, I was conditioned to believe that being good in bed meant stroking a man’s ego at any cost.
Minivans are making a huge comeback. Here's whyMaybe you don't think minivans are cool. It wouldn't be all that surprising. They have been seen as so uncool in the past that they nearly became extinct. But now, minivans are making a comeback -- and they are actually becoming quite popular. People preparing for van life. 😔 ... horrible
Why remote work is a big problem for the economyAmericans are trickling back to their pre-pandemic workplaces, but most offices are still largely empty. This is likely to delay the recovery of the office-adjacent economy. Well... maybe a better “economic” indicator should be individual well being? Happiness? Instead of grossly evaded-taxes-engineered P&L ? Or GDP? When the earnings concentrate on a very few hands? So if workers get SOMETHINGit is “bad for th economy”? Nah! workfromhome This piece is a vacuous hit on remote work with no acknowledgement of the overwhelming positives. I’ve been working with two teams since we went 100% remote last year and both have INCREASED productivity, efficiency, AND collaboration since going remote. We still spend money too! Mmmlm
How American Law Lets Feds Spy On WhatsApp Without Needing To Say WhyPen registers let governments keep tabs on when and with whom WhatsApp users are talking and which IP addresses they’re using, and they don’t have to give judges a full explanation as to why. The same goes for surveillance on any communications technologies, from Facebook to car Wi-Fi.