Twitch has instituted several changes aimed at mitigating hate raids. The company says it has banned thousands of accounts over the last month, created new chat filters, and has been building “channel-level ban evasion detection.” But stomping out botters is a bit like playing whack-a-mole; the perpetrators continue to make new accounts while obscuring their online identities to avoid accountability.
Thursday’s lawsuit, which was filed in the US District Court for the Northern District of California, targets two users, identified only as “Cruzzcontrol” and “CreatineOverdose,” whom Twitch believes are based, respectively, in the Netherlands and Vienna, Austria. Twitch, in the suit, says it initially took “swift action” by suspending and then permanently banning their accounts.
On August 15, the suit alleges, CreatineOverdose demonstrated how their bot software “could be used to spam Twitch channels with racial slurs, graphic descriptions of violence against minorities, and claims that the hate raiders are the ‘K K K.’” The suit also alleges that the defendants may be part of a “hate raiding community,” which coordinates attacks over Discord and Steam.
Twitch has gotten into legal fisticuffs with bot-makers in the past. In 2016, the company sued several bot-makers who artificially inflated viewer and follower numbers—what Twitch’s senior vice president for marketing, Matthew DiPietro, at the time
Damn, seems like every day they'er taking another letter from the alphabet.
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