, she was met with a series of error messages. After multiple attempts over two days to track her payment, she's still unable to and doesn't understand why. The tool keeps telling her that the information she inputs does not match the information the IRS has on file.
Some say that it has incorrect bank account information they can't update, while others say they've been locked out of the system completely. Many keep receiving error messages. One user, who provided CNBC Make It with screenshots of his efforts, received a message that his payment was deposited on April 15. However, his bank told him it has not yet received the payment.
California resident Nicole Wright has worked in IT, so she understands the issues to a certain extent, she tells CNBC Make It. Still, she's troubled that she can't input her information on the site. If you filed a tax return in 2018 or 2019, the IRS has your information despite the messages that may come up on the Get My Payment tool, an IRS spokesperson told CNBC Make It on Wednesday.
MakeIt Better then the alternative
MakeIt It certainly couldn't track down my payment
MakeIt I file by mail because we always owe. I can’t even get on to put in my direct deposit info. Thankfully we don’t really need it.
MakeIt Fake news Taliban criminals at cnbc pump and dump boiler room operation at it again..
MakeIt It really isnt. I work at a gas station which is considered essential and im not making nearly enough money to survive, I'm barely scraping by honestly and i can't even find out when I'm getting this money that would actually help 🙃
MakeIt Omg, the Twitter Trumpers are here to accuse people who haven’t received checks or are unable to access information (which is a real thing that’s happening) of lying. My daughter received a check, we did not. See? No liberal bias, just the truth.
MakeIt NO bank account, but filed 2019 taxes? You wait 4 physical check. You didn't file taxes for 2019? No EBT/check yet. Have a levy/garnishment against you? NO deposit/physical check yet. Worked 1099's but didn't file 2019 taxes? No deposit or physical check yet. What's to explain?
MakeIt Estate of dead ex husband received a check for $1200
MakeIt They have not managed to run anything effectively to date. This is not a surpise
MakeIt YUP.... Mine said 'they cant tell me if I qualify for a payment with my information'
MakeIt More liberal fed fake news. Majority of folks received their checks, but let's report the minority that didn't and create more division. NBC, CNN, ABC, CBS all misreporting. Just like the Elon Musk ventilator delivery lies. All lies lies lies
MakeIt Everyone I know got a check if they had one coming. Have not heard one issue from family, fellow workers, neighbors etc. Yet the story headline makes it seem like everyone is complaining.
MakeIt What kind of problem? Ours was automatically deposited to our checking account Tuesday night, showed up Wednesday morning.
MakeIt Their site doesn’t work. Just like the government
MakeIt Have you gotten your check yet?
MakeIt BS
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