Suburban woman left without one document for foreign citizenship application, Cook County says broken forklift is to blame

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Cutting through bureaucratic red tape can be frustrating – but red tape is not the reason for one west suburban woman's frustration.

Jennifer Flodin has almost everything she needs to apply for Italian citizenship for herself and her two kids.

Flodin's grandparents are from Italy. Dual citizenship would make it easier for her family to travel to the country they love and frequently visit. She was told it would take a few weeks. She got most of the documents – for a payment total of $23 based on the number of copies she requested."I didn't quite understand why I had my grandparents' marriage application from 1908; my parents' application – but yet, where was mine?" she said.Frustrated, and maybe a bit fed up, Flodin went to the Cook County Vital Records Office in west suburban Maywood to try to get some answers.

Flodin said the manager hung up and told her could not get her records from the county warehouse. The reason was the warehouse forklift was broken.The manager also told Flodin there was no timetable to fix the forklift, because all employees are busy with the upcoming election.A Cook County Clerk's office spokeswoman said she is looking into the forklift issue and the three-month holdup – which has left Flodin hanging.

 

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Ha - expect some level of competency in crook co gov't - good luck with that.

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