Southwest Airlines posts record revenue but warns of rising costs

The whistleblower report, that was made public Wednesday, alleges agency officials’ conduct could have posed a danger to travelers. The report also alleged Southwest Airlines officials and union representatives resisted cooperating with investigations.Southwest Airlines' second-quarter profit doubled to $760 million on record revenue, but the carrier warned that rising costs and lower productivity are likely to continue in the second half of the year.

CEO Robert Jordan said that in the second quarter Southwest had to cope with "inflationary pressures and headwinds from operating at suboptimal productivity levels in second quarter, which we expect will continue in second half" of this year. Southwest has been hiring pilots and other workers to stabilize its operation after a bad summer in 2021 and another stretch of mass flight cancellations last fall. Two months ago, it hit staffing levels that it had not reached since the pandemic led it and other carriers to convince thousands of workers to quit or take long-term leave.

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