). This week Facebook announced that it had hired more content-reviewers fluent in Swahili, Amharic, Zulu, Somali, Oromo and Hausa, ahead of African elections. ItsThe room where it happens
Where both camps agree is in their unease that it is falling to social networks to decide what speech is acceptable. As private companies they can set their own rules about what to publish . But they have come to play a big role in public life. Mr Zuckerberg himself compares Facebook to a “town square”.
In America the government is prevented from meddling too much with online speech by the First Amendment. Section 230 of the Communications Decency Act gives online platforms further protection, exempting them from liability for the content they publish. But carve-outs to this exemption are growing. Firms cannot avoid responsibility for copyright infringements, posts that break federal criminal law, or which enable sex trafficking.
“Authoritarian governments are taking cues from the loose regulatory talk among democracies,” writes David Kaye, a formerspecial rapporteur on free expression. Last year Singapore passed what it described as an anti-fake-news law, banning the online publication of lies that could harm the public interest. Thailand has enforced itslaws online, in August ordering Facebook to block a critical group called Royalist Marketplace, which with more than 1m members was one of the largest on the platform.
Another idea gaining momentum is that firms should make their data available for audit just as listed companies must open up their accounts. Their internal processes could also be more transparent. At Facebook there is an odd tension between its earnest approach to policymaking, with fortnightly “mini-legislative sessions”, and the fact that every month Mr Zuckerberg personally takes a handful of the hardest decisions on content moderation.
Free speech and rules don’t seem a bit oxymoronic in the same sentence?
Beyond self censorship, platforms need to address the growing trend of defense attorneys seeking access to social media platforms of litigants. Just because someone has a social media account, doesn’t mean they are a “public persona” & that their personal content is up for grabs.
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