Consumer Reports' annual satisfaction survey results are often trumpeted by the automakers whose entries top the list. But there's a dark side to these rankings too. Down here, in the dregs of the list, we find cars that most owners say they wouldn't buy again, and this list is dominated by the sub- and midcompact SUVs that have slowly been replacing budget-oriented sedans and hatchbacks.
These 10 new models were rated by CR subscribers who were asked whether they'd make the same purchase again under the same circumstances with the benefit of hindsight, meaning it's not just a straightforward measurement of brand or model loyalty. The sheer quantity of small SUVs on this list suggests that owners may be unsatisfied with"big" options that aren't really big. Even the most satisfying car on this list, the Kia Forte, only managed to win over 47% of owners.
So, without further ado, here they are: the 10 least-satisfying new cars to own in the United States. Kia's second-smallest model is due for upgrades, and customers seem to have noticed. We appreciate its enthusiast-friendly GT Line and GT offerings, but customers don't appear to be taking to it as an everyday car. We have our own misgivings about the XT4's value proposition, and it appears buyers find it lacking as well.
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