From talent wars to workplace inequity, companies and people lose when the digital divide widens.Minority communities are frustrated at their lack of access to technology, training, and opportunities. On the flip side of the coin, many tech companies still struggle to fill their talent pipeline with qualified candidates. As the global director of education services at ServiceNow, Faez Ahmed experienced this frustration firsthand.
“There has never been a more important time to address the digital skills gap,” said Ahmed. “There are so many groups underrepresented in our industry. Those who are poor, disabled, LGBTQ+, Black and other ethnic minorities, women, mothers and veterans returning to the workforce—and this is pre-COVID. Can you imagine what has happened to these groups now? They have fallen further down the pecking order.
By focusing on women, veterans, and other underutilized populations, NextGen helps grow the next wave of tech-savvy employees. Just as importantly, it connects participants with companies whose tech talent pipelines are running dry. Bringing the two together is a clear win-win for those seeking new skills and the businesses hungry to employ them.
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