by consumer watchdog group Truth in Advertising of “deceptive marketing and illegal business practices” and is urging the Federal Trade Commission to take action.
According to TINA.org's investigation into Savage x Fenty, the web-based lingerie company has been deceptively promoting "product prices that are only available to consumers who are bound to the company's membership program." But, the watchdog group says, this information is not clearly disclosed in its marketing materials.
As well, TINA.org claims that, by default, customers are enrolled into "a negative option offer" called the Xtra VIP Membership "without clearly and conspicuously disclosing all the material terms and conditions" -- such as that consumers must opt out of the membership to avoid recurring monthly charges.
TINA.org also contends that customers are told monthly charges can be used as store credit “whenever” they want when, but that “in reality, the company prohibits consumers from using store credit unless they spend $49.95 or more, which they said is not disclosed in the marketing materials.” When customers try to cancel their memberships, the watchdog group says they "encounter unnecessary difficulty.
It also alleges that Fenty Savage x influencers fail to adequately disclose their connections to the company.TINA.org says it has “determined that such actions not only violate federal law, including the Restore Online Shoppers’ Confidence Act , but also a 2014 California Stipulated Judgment against JustFabulous, Inc., now TechStyle, Inc.” The watchdog group sent complaint letters to the FTC and California District Attorneys urging them to take action.
NickiMinajMind That’s crazy. It says in the article Fenty doesn’t allow you to unsubscribe from your $49 monthly membership either
QUEEN❤️
Have customers been reporting having issues with any of the things TINA is citing? I’d imagine if this subscription thing was an issue we’d have heard a lot of complaints about it via word of mouth, alone...
TheBarbNation LingerieIsOverParty
maybe if she dropped the album
ToBeyOrNoToBey
Lol
'If this was about Beyoncé.....' well it's NOT so why are y'all here? The headline is also bullshit because savage's website has up all the info if these dumbasses would just read and understand
Where is eat the rich twitter
Where r the think pieces
The replies under this tweet are very very tame considering ya’ll are supposedly so against “evil rich celebs” getting even richer off the little people 😂 Let this had been Beyonce & everyone would be dragging her for filth under this tweet and making capitalism articles
All the replies supporting her but if this was that other lady....
I know y’all wanted music, I didn’t think y’all wanted it this bad
Who you gonna believe? Your eyes?
Hope it’s not true
We don't care, our mom's just trying to make money please mind your business!
VictoriasSecret is clearly not going down without a fight lmaooo the girls are playing dirty honey! I love mess sksksk
If this was Beyoncé....... Ya'll be under this tweet like you are a state lawyer or something..... But let us keep silent because it ain't her....
Ok Navy
Look at the hypocrisy in the comments section. If a certain artist got hit up with this issue, y'all be writing fake woke essays already.
RIHANNA QUEEN
She must be making too much money....You folks coming with the smear campaign.
Yes Rihana
B betta have her 💰
So?
She did that , the queen.
That is just to distract us from the fact that we don’t have an album yet
Rihanna thooo
Still Queen
eh. I'm sure she'll fix it. Don't put your name on just anything rihanna
imagine how tired we are bullying her for not releasing r9 and now this
DAMNNNNNNNNNNNNN
HMMM
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