After getting the runaround from her complex, a Pasadena woman turned to ABC13 for help. She has hot water now, but not all repairs have been made.Rodents, raw sewage, and months without hot water are what one tenant says she's been dealing with at her Pasadena apartment complex.
Esquivel says the lack of hot water has been an ongoing issue where she lives at The Pointe Apartments in Pasadena. This time around, she says it was just before Thanksgiving when no hot water would come out of her faucets. "They said, 'Oh well, wait for the manager to be here, come tomorrow.' Well, I am tired of going tomorrow. 'Oh, we need to order a part; it's going to take a week.' Well, that's what y'all told me last time. How many times are you going to buy a part?" Esquivel explained.
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