PayPal faces lawsuit for freezing customer accounts and funds | Engadget

PayPal faces lawsuit for freezing customer accounts and funds

1/14/2022 10:35:00 AM

PayPal faces lawsuit for freezing customer accounts and funds

Three PayPal users who've allegedly had their accounts frozen and funds taken by the company without explanation are proposing a class-action lawsuit..

against the online payment service. The plaintiffs — two users from California and one from Chicago — are accusing the company of unlawfully seizing their personal property and violating racketeering laws. They're now proposing a class-action lawsuit on behalf of all other users who've had their accounts frozen before and are seeking restitution, as well as punitive and exemplary damages.

Lena Evans, one of the plaintiffs who'd been a PayPal user for 22 years, said the website seized $26,984 from her account six months after it got frozen without ever telling her why. Evans had been using PayPal to buy and sell clothing on eBay, to exchange money for a poker league she owns and for a non-profit that helps women with various needs. 

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unreleased better argue WIDELY... California calls this tortious interference with a business relationship (or personal relationship) that is what freezing accounts do. doesn't matter if explained or not! Can ANY SERVICE seize YOUR acct balance for term violations/undefined damages/without recourse/no due process? If USERS loose, Wall Street will want all SERVICE PROVIDERS to MONETIZE VIOLATION OF TERMS. PUBLIC TAKE NOTICE-IT'S ABOUT EVERYONE

Yep, they do. Know this from experience. Finally someone's doing something about it! PayPal should be closed for good, ASAP! Shoutout joy_divizn 💯 Where can I sign up they still have my money PayPal you still have 14k of my funds frozen for 5 months, I am about to be on your ass PayPal has been going South for a while.

W in the chat boys Good Major W

itsaymhh O_O FINALLY FryDasOle there is hope for your PayPal Eddiest_KE Without forgetting Skrill. Top conmen those ones. Hallelujah! I need to get the money they stole from me too. Happened to me before. I want in. eBay does the exact same thing. Money has been frozen for months with zero help of getting it back. Horrible companies.

RDValerie good.....finally BeeBrownPR Bout time

Scammers Fuck PayPal Tomi_Tapio How about suing them for forcibly converting to another currency in order for the customer to access their funds ? isthisethan_ ㅋ ㅋ bitcoin fixes this Yo they need to FRY PayPal and Venmo are trash. Use CashApp Finally! Had to get the government involved just to get $10k back!

finally My time is now.

FINALLY The fact that items intended for resale are supposedly not covered is criminal. Then you call up, and every rep says that they are in fact covered. Figure out your shit bruh fuck PayPal cc - Yannick_Veys Its about time! 😓🙁 DON’T use paypal - AshwiniVaishnaw DON’T use paypal a_ankush Karma Hopefully Revolut will take notes from this

Andre_dz Bunch of thieves and shet

Andre_dz I need my account back right now.. And people actually use them for crypto LOL Finally! They have been doing this for over 5 years and now is when an article gets released. Year 2022 but still moving in slow motion. PFPResellers CoachJoeHart_ or__kelvin these mfs Should found guilty… unreleased

RevolutApp cant wait for your turn 🤠 We need a PayPal alternative, coz this company has shown us dust

Finally We eatin good tn Finally 🙌 my founds were frozen for 1,5 months with this guys. Then we back to direct bank transfer Shoebot7 yay PayPal AskPayPal PayPalNews PayPal4Business these scammers have $1k from me for no reason WatchTheBreaks Man oh man why didn't you people after selling your stuff transfer your money into your bank account. .then that's mishap wouldn't have happened to U

Claylex1 I recommend hold yourself They need to get stripe too

FUCK PAYPAL! Good, hope they get dicked Thats not 🅿️ How do I sign up there still holding my money and won't release it during the peak of the pandemic i had over $10,000 in revenue from my business held (stolen) by paypal and didn’t see a dollar for 6 months.. such a joke of a company. Go get them. Where can I sign in

N_O_IIX They took and blocked my account i had savings in there for my baby girl. N_O_IIX PayPal AskPayPal you guys are thieves and the worst company every we are all going to sue you for taking and blocking peoples funds . this is nothing new , terrible company with terrible customer service WWW

The time has finally come Same here. They blocked my account for no reason! I'm glad to know about this!! Finally Hope PayPal finally gets what the F*CK they deserve, holding peoples money hostage like WTF About time! scaaapegoat 0BurkeBlack0 maybe this is your issue with the Godzilla thing 🤔🤔 joy_divizn

Good Cheh ces grands voleurs

Decentralize My account has been frozen for years and I never found a working way to get it to work fuk paypal, always transfer straight out as soon as u get money in Finally, they’ve been doing this for too long PayPal is washed 💪🏼💪🏼 The only reason why last year my Mastercard won't access my transfer to my local bank anymore and I hope this will fix it asap 🤕

If paypal can be closed and an alternative platform be found it will be more better. This company is just full of heartless people. They should be penalised heavily Paypal should be taken through the same misery they have caused many of its clients they don't care if you really needed that money even after complying with all their strict requirements. Its always fun for them to hold your money and close your account for no reason at all.

Wow! About fucking time yo, over 3k!

PayPal stripe Wise GetJuni Are all scammers. Better use real Bank account and merchant account for your online business PayPal is a scam. They stole and still stealing small businesses Thank you God . Crappy service AskPayPal Foxyverse TofferTeam This is new! This is new, they're calling for people to join in! They're actually suing PayPal for exactly what happened to you!

They've had my account frozen for over 2 years with no reason why, and won't close my account or take off my banking information!!! (Dang !) I didn't see that coming, not good. about time Where can I join in on this? PayPal froze my account after I went to my bank to report fraud charges that came from PayPal. PayPal support didn't want to do anything about the charges so I had to.

deserved Paypal is usefull as long as you don't have money on the paypal account. If you do have money on it... Just say it goodbye... And one of the problem is that a lot of websites need you to use a credit card and not a simple bank debit card to buy but they offer the paypal option...

Good Used PayPal for personal/business for 15+ years w/o issue. Paypal decided to limit my account 180 days and empty it back to Paypal with no reason or email. This has happened to 1000's+ people. PayPal civil forfeiture. paypal Encouraging. The MAIN OBJECTIVE of the PayPal business appears to be intercepting transactions and courting user disputes to freeze funds with PayPal and to illicitly seek large accounts to freeze, all to pool a money market fund FOR ITSELF. It’s high time PayPal faced justice.

Yooo, is there any way to join the lawsuit? They did the same thing to me. Stole $3200, I gave up awhile trying to get it back though. There is no winning against those nazi's They blocked my funds for 180 days. Now I am in fear that I would loose those. There must be a price for these beggars to pay on bullying us and risking our hard-earned money. When I asked 'why', different representatives took me different reasons which I refuse. PayPal bullshit.

Paypal: We want you to treat us like a bank Also Paypal: What do you mean you expect to have an account with us work like a bank's? We're going to lock your access Mfs got my 250 won’t give it to me This is pretty bad reporting. I tried to close my PayPal acct a while ago bc I didn’t use it, they say call an 800 number to cancel. I call the number, gives me some shitty message and hangs up on me. Out of pure frustration, I start screaming at them on Twitter. Sent the closure email within minutes lol

They never did anything when $400 was stolen from my account. Despite the hackers' accounts still being active at the time and them being reported. They did nothing.

I see people glad that they're coming down, but hell what other system provides an easy access to as much currencies as they support? i've been dying to find such a service, paypal is taking me about 200$ of fees each month, and they're constantly blocking transfers. TheGh0st87 Justice very much needed !

gaypal really needs to stop doing this but i hope they dont cause theyll get sued to oblivion Yeah, they're racist as well. Completely froze my Palestinian friend's account because it 'was similar to the name of a known terrorist.' When he proved he was plainly not this person, they didn't budge. Actions of grifters.

PayPal fucking lost my money once after they apparently forced a reversal from my bank and claimed they had no record of the reversal. The money was eventually readded to my account but I screamed at CS a few times. BANKRUPT THEM! Finally Froze ours because of “inactivity in our ebay account”. Of course, they didn’t freeze it until a customer transferred money to us. Crooks!

I hate PayPal. They lost my transaction once and refused me a refund.

Finally About fucking time Well, that is extremely depressing from every single angle. this is the reason i keep a low profile with paypal and try never to go over 500$ in savings at a time there. They've been stealing money for years this way. About time somebody does something about it. In the meantime switch to crypto.

kellyboo360 whoever sent this lawsuit, thank u Finally! good. might encourage them to improve their service

🤡🤡🤡 They suddenly froze my account when I updated my address last July. Wanted all kinds of proof of who I am after I've had the account for 12 years. I haven't missed them. About time they get done for practices like this, paypal really isn't that relevant anymore, there's plenty of alternatives that people use now and there really isn't much benefit to stay a paypal customer.

Hope Wise will be the next one I was using PayPal for my online teaching business. My account was frozen with the little saving I had. They kept asking proof of residence and bank statements which I provided but they kept rejecting! This company is a fraud! I feel conned. Lena Evans, one of the plaintiffs who'd been a PayPal user for 22 years, said the website seized $26,984 from her account six months after it got frozen without ever telling her why.

Shbadan Akylbekov, the third plaintiff, said PayPal seized over $172,000 of his money without giving him any explanation why the account got limited in the first place. Fellow plaintiff Roni Shemtov said PayPal seized over $42,000 of her money and never got an acceptable reason for why her account was terminated.

This beggining of PP's end started a while ago. High fee and currencies limited to country of creation set PP into a dead end. It was once good. Knew it. They got hacked and dont have funds to pay their people out. Most fintech apps are a scam that dont have collateral. Evergrande is taking down big tech companies. The data, resources, and talent are recycled by the crooks that trap the smaller unknowing hedgefunds

Get 'em! Finally... That's why I do not use it.

filed a federal lawsuit against the online payment service. The plaintiffs — two users from California and one from Chicago — are accusing the company of unlawfully seizing their personal property and violating racketeering laws. They're now proposing a class-action lawsuit on behalf of all other users who've had their accounts frozen before and are seeking restitution, as well as punitive and exemplary damages. Lena Evans, one of the plaintiffs who'd been a PayPal user for 22 years, said the website seized $26,984 from her account six months after it got frozen without ever telling her why. Evans had been using PayPal to buy and sell clothing on eBay, to exchange money for a poker league she owns and for a non-profit that helps women with various needs.  Fellow plaintiff Roni Shemtov said PayPal seized over $42,000 of her money and never got an acceptable reason for why her account was terminated. She received several different explanations when she contacted the company: One customer rep said it was because she used the same IP and computer as other Paypal users, while another said it was because she sold yoga clothing at 20 to 30 percent lower than retail. Yet another representative allegedly said it was because she used multiple accounts, which she denies.  Shbadan Akylbekov, the third plaintiff, said PayPal seized over $172,000 of his money without giving him any explanation why the account got limited in the first place. Akylbekov used the account of a company his wife owns to sell Hyaluron pens, which are needle-less pens that inject hyaluronic acid into the skin. After the money disappeared from the account following a six-month freeze, PayPal allegedly sent his wife a letter that says she"violated PayPal's User Agreement and Acceptable Use Policy (AUP) by accepting payments for the sale of injectable fillers not approved by the FDA." It also said that the money was taken from her account"for its liquidated damages arising from those AUP violations pursuant to the User Agreement." PayPal has long angered many a user for limiting accounts and freezing their funds for six months or more. One high-profile case was American poker player Chris Moneymaker's who had $12,000 taken from his account after six months of being limited. Moneymaker was already in the process of to join him in a class action lawsuit before his funds were"mysteriously returned."  Part of the complaint reads: "Plaintiffs bring this class action against Defendant PAYPAL, INC. ("PayPal") to recover damages and other relief available at law and in equity on behalf of themselves, as well as on behalf of the members of the class defined herein... This action stems from Defendant’s widespread business practice of unilaterally seizing funds from its clients’ financial accounts, without cause and without any fair or due process. PayPal places a"hold" on Plaintiffs' own funds in their own PayPal accounts. PayPal has failed to inform Plaintiffs and members of the class of the reason(s) for the actions PayPal has taken, even telling Plaintiffs and members of the class that they will"have to get a subpoena" to learn the simple information as to why PayPal was holding, and denying Plaintiffs, access to their own money." All products recommended by Engadget are selected by our editorial team, independent of our parent company. Some of our stories include affiliate links. If you buy something through one of these links, we may earn an affiliate commission. Popular on Engadget