In countless cases, disabled applicants don’t get the chance to nail an interview because they’re being rejected before they interact with a human being.Henry Claypool, policy director for the Community Living Policy Center at Brandeis University
Taking a personality test, like one of the quizzes that proliferate online, can be a fun way to learn about yourself and explore what makes you tick. But the HBO Max documentary “Persona: The Dark Truth Behind Personality Tests,” debuting Thursday, reveals a troubling side to the way corporate America uses these tests. One of the most disturbing things is how the tests discriminate against an entire class of people.
The film, in which I participated, looks at employers’ increasing reliance on tools that, for example, ask candidates to rate their agreement with statements such as “You have confidence in yourself,” “You are always cheerful,” or “It is easy for you to feel what others are feeling.” These types of questions may make for good conversation among friends, but when employers use them to decide who gets a job interview, it’s a recipe for discrimination against people with depression and other disabilities. As the documentary explores, it’s also junk science to assume that people’s self-reported moods or confidence accurately correlate to their future job performance.
Yet, personality tests such as these have become standard practice for employers screening job applicants. Proponents
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