The annual Health and Care Experience Survey saw 67% of respondents give a positive rating about their overall experience.It comes after GP services were disrupted last year because of the Covid pandemic.
"We will see numbers of people making face-to-face appointments increase, I am certain of that, because we have de-escalated some of the infection prevention control measures as we move from the pandemic into an endemic phase of this virus."last August, with the restoration of face-to-face consultations one of its "key actions".
He cited findings that 86% of people said they were listened to and 83% said they were treated with compassion and understanding. Scottish Conservative health spokesman Dr Sandesh Gulhane, who is also a GP, said the survey demonstrated an "appalling shortfall in our workforce planning".
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