New Facebook tool aims to connect people to vaccines — but disinformation is rampant

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Facebook's launch of a new tool that aims to help users make vaccination appointments is met with a flood of disinformation.

Andrea Beasley, a spokeswoman for Facebook, said the social media giant will be working to expand its efforts to address COVID-19 vaccine misinformation by adding labels to Facebook and Instagram posts that discuss the vaccines, which will include information from the World Health Organization.

Since launching this effort, the company has removed more than 2 million pieces of content from Facebook and Instagram, Beasley said, the majority of which were previously only subject to warning screens. The new tool that connects people with appointments was launched in partnership with Boston Children’s Hospital, which helps run theThe company is also offering the tool to other countries that are “ready and interested,” Beasley said. It is supported in 71 languages.Facebook is also expanding WhatsApp chatbots to help people register for vaccines.

The new tool will use location data to suggest nearby sites to get a vaccine, Beasley said, but will not collect healthcare data, including whether a person has a“We provide a link to state websites in the tool that have more information on eligibility,” she said. “In addition, we’ll include provider-level eligibility links where available.”

 

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