... [+]The theory is that American Airlines finally decided to fight back against Delta, which has come to be regarded as a better airline and which is now trying to diminish the value of American’s crown jewel international hub in Miami, by encroaching on Delta hubs in Boston and Seattle.“The whole idea behind this is that it’s all done through the will of the customer,” Raja said in an interview. “We just go where our customers want.
“There’s a customer in Seattle, historically loyal to Alaska, who craves more long-haul flying,” Raja said. “ there is a customer hungry to have non-stop service to Bangalore.” “Years ago, I mentioned we wanted to fly to India,” he said. “We bought the 787 so we could fly to new frontiers.” Asked why American chose Seattle over Los Angeles for Bangalore service, he said SeaTac is closer with fewer air space issues and less construction. An LAX flight would push 18 hours, he said, compared with 16 to 17 hours from Seattle.“What’s changed is our ability to deliver it,” he said.
Raja noted that as American grows in Boston, “the marginal cost of growing Boston-Austin is small.” At Boston-Logan International Airport, American has 18 gates, a crew base and a line maintenance station. Also, Boston-Indianapolis is a good market in which American passengers “were taking weird connections” to fly one-stop through Philadelphia or Chicago, Raja said. “Indianapolis is key for us,” he said. “It is a market we’re not serving as well as we could.
More like payback for LATAM
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