after a software problem in the MCAS system led to several disastrous crashes.
Software must meet the quality standards of the mechanical components it gets integrated with. The same rigor applied during the physical assembly process will have to be applied to the software manufacturing process. To get there, we have to roll out best practices that have proved successful in many projects in the past.
It’s like building a house. The builders and the architects debate, based on the blueprints, until they are all sure they’re ready. Only then do they get the materials and start building. The same kind of conversation is happening for all products. There will be design reviews, customer workshops and all kinds of well-established reviews driven by the product owner to make sure the final version meets the market’s expectations and thus is likely to sell.
For most IT solutions, that doesn’t happen. Instead, developers are left with vague requirements and roughly-sketched expectations. When it comes to user acceptance tests, everyone is frustrated when the version delivered does not meet expectations. Then, through many cycles, the system is gradually improved until it can be accepted for production. Building quality software is very much a team sport.
A good example is gaming software. A Sony PlayStation or Xbox uses complex and sophisticated software, but works to perfection. That’s because gaming companies have no choice. Why? Because children are very unforgiving. If there’s a problem, they will throw the product away or never use it again.Our most successful clients are using software quality as a differentiator and a unique selling point.
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