As Transit Cops Near, Cap Metro’s Other Public Safety Personnel Thrive

On a cool fall day last year at a heavily trafficked bus stop in Austin, a person experiencing homelessness appeared unwell. In fact, it was unclear if he was even breathing. Fortunately, this is the scenario thatenvisioned when it launched the public safety ambassador program in October 2021. A nearby ambassador phoned EMS and stayed with the man, who had a faint pulse, until they arrived.

Robinson said that his team, which is made up of mostly people with customer service, law enforcement, or security backgrounds, will make referrals to the team of community intervention specialists, which is led by. Recently an ambassador noticed a mother and son that seemed to be unhoused. They became two of the 20 unhoused riders that Winge’s team has helped secure housing for.

Once it receives Texas Commission on Law Enforcement certification, which Tabon hopes will be by early April, Cap Metro will look to hire around 12 armed police officers for its force this year, with the end goal of a 50-person police department. Funding public safety initiatives will costBoth Robinson and Winge expressed a desire to grow their teams, but they also pointed to some potential benefits of working with a Cap Metro police force.

“I would hope that society would put us out of work, but I don’t know that society is honestly going in that direction.” is a researcher with ACT-LA, a coalition of over 40 Los Angeles-based organizations that focus on housing and transit justice. Unlike Tabon, Oszkay can envision a world without police on transit. “The culture of policing is, in our opinion, very fundamentally flawed,” she said.

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