Conversations about race and diversity can be tough. But that’s where Mita Mallick thrives. She handles the most uncomfortable conversations with ease and grace. As Unilever’s Head of Diversity and Cross Cultural Marketing, it’s her job to facilitate discussions around diversity and inclusion. Every day, she inspires leaders across the organization to lean into tough conversations, to lead with empathy and create a more inclusive workplace for all.
Mallick: I get concerned about the phrase “diversity of thought” because that doesn’t happen without adequate diversity of representation. So whenever I hear that phrase I ask people to tell me what diversity of thought means. Shoenthal: It’s true - you want people in the room representing diverse backgrounds, but you also don’t want to make people feel put on the spot. How do you address the issue of tokenism?
Shoenthal: I won’t even ask about examples of bad behavior because I’m sure you’ve seen more than you’d like - but on a broad scale, what advice would you give to people who witness bad behavior? Shoenthal: Talk to me about comparisons. When we first spoke, you talked about the burden of emotional labor as a woman of color and I equated it to the emotional labor of motherhood to put it in terms I could personally relate to. But in hindsight, that wasn’t a very sensitive approach because it diminished your experience as a woman of color.
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