Airbnb cleaning fees to be displayed on app following user complaints: What to know

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Airbnb is updating its booking platform to display total prices, including cleaning fees, which has been a source of contention for some travelers.

Nightly rates and potential additional guest charges are reportedly included in Airbnb service fees as well.

A different "host-only fee" structure exists for traditional hospitality listings and software-connected hosts, and the fees are typically between 14% and 16%,Airbnb, Inc. is a short-term rental and experience tech company that connects travelers to accommodation hosts and tourist attractions. or vacuuming when leaving their Airbnb," the company wrote in its news release. "But we think it’s reasonable to ask guests to turn off the lights, throw food in the trash, and lock the doors—just like they would when leaving their own home."

"I’ve heard you loud and clear—you feel like prices aren’t transparent and checkout tasks are a pain," Chesky wrote on Nov. 7. "That’s why we’re making 4 changes."The other two changes Airbnb is making in the coming months include prioritizing total prices over nightly rates in search ranking and providing hosts with new pricing and discounting tools, so they can learn how to set competitive prices.

 

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