If you're one of the two billion people using the app, you'll know what it's like to be flooded with messages, not only in one on one chats but from massive groups too.The Meta-owned platform has already made it a bit better to find specific stuff in chats, allowing people to sort between links, media and docs.It looks like this latest improvement is only available to WhatsApp business accounts, but who knows, it could be expanded in the future.
WhatsApp Business is used by loads of firms these days as a more convenient way of providing customer service, whether that be to request an update on your delivery or ask a question. Given how many messages companies receive from customers, you can understand why they might need extra support sorting through them all.Most read in News Tech
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