We spent £13k on a dream extension but cowboy builder left it a roofless wreck

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'We spent £13k on a dream extension but cowboy builder left it a roofless wreck'

A COUPLE spent £13,000 on a dream extension to their home - but cowboy builders left the addition a "roofless wreck".

A packed green skip overflowing with debris and buckets has been left outside the front of the property. Nurse Kylie said: "This was a horrendous experience. It sapped our time, money, and energy and left us feeling stupid and upset."We both work very hard - we worked all through the pandemic. He's taken our money and ruined our garden, and left us with a wreck.

Kylie and David hired Mark, the managing director of Chase Home Solutions, to build onto the sitting room of their 1960s townhouse last year.That cost would cover a three-by-three metre squared pitched roof extension and the replacement of windows in two upstairs rooms, it was said.The couple were told the work would take just a fortnight, with builders set to begin on September 6.

She paid another £2,000 - but builders stopped turning up altogether. When the couple asked for their money back, they claim Mark turned off his phone.It's been horrendous. It sapped our time, money, and energy and left us feeling stupid and upset

 

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