Volvo sent me a £10,000 repair bill for a three-year-old car

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Volvo at first told me it would pay for the problems with my V60 – but it then said I should ask the dealer

My three-year-old Volvo V60 recently broke down on a journey from Scotland back to London. The Volvo dealer in Edinburgh, to which it was towed, diagnosed a snapped timing chain and advised that the car needed a new engine, at a cost of £9,000 plus labour.


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That sure is ‘chain-saw’ agony for the Owner. Having to replace the Prime-mover of the Car, the Engine itself, in just three years is downright ‘irresponsibly manufacturing a defect’ on the part of Volvo.

If you have your service record. And there weren't any issue with timing chain on them. So, it must be a factory origin failure depending wether the warranty manager was not strict and severe as I was before due to your two months outdated warranty period.

A 10k £ repair of a timing chain in eg. a Volvo can be avoided with an electriccar that does not have a timing chain nor engine/oil, transmission, clutch and a host of other mechanical parts. The electric drive train incl battery on a Tesla comes with 8 years/192k km warranty.

In fairness to Volvo they acted quickly once you got involved? Really? You shouldn't have had to get involved. volvocars should have behaved responsibly in the first place!


I thought VW's had belts not chain's ?

The only reason they ‘fixed’ the problem was because Guardian was involved.

Don’t buy Chinese cars

Perfect for an office run (and back!). Save $2000 on fuel every year with an e-bike!

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