Samsung stands by as my TV warranty expires

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After endless attempts to either repair or replace the broken screen, the company decided my warranty had now elapsed

Photograph: Alamy Stock PhotoPhotograph: Alamy Stock PhotoI bought a £2,000 8K TV from Richer Sounds in August last year but just short of its first birthday the screen stopped working. I reported it toas it had happened within the first year, despite the store offering a six-year warranty.

 

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