Labour Relations Agency apologises for data breach

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Labour Relations Agency in Northern Ireland apologises for data breach

The Labour Relations Agency in Northern Ireland has apologised for sharing the email addresses and, in some cases the names, of more than 200 service users.But when it attempted to email 213 clients it made their email addresses visible to all the other recipients, theThe Labour Relations Agency has confirmed it is now preparing a report for the Information Commissioner's Office.

In a statement, the Labour Relations Agency said that on 19 October customers were invited by email to complete a customer satisfaction survey, but that "recipients of the survey should have been blind copied and we apologise unreservedly that on this occasion they were not"."That will mean that every individual will get a separate email and therefore this cannot happen again.

"The surveys were sent in batches according to customer category, so employees and employers did not receive the same email.The agency said it had issued an apology to recipients and was currently taking advice from the Information Commissioner's Office.

 

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